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Denise van den Bossche
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Paradise Valley Independent
By Tim Dickman | Guest Commentary
The Paradise Valley Town Council recently enacted changes to the town code related to Short Term Rentals (“STRs”). A state law passed several years ago, substantially reduced the ability of cities and towns to regulate STRs — including an outright ban. However, that law does permit cities and towns to regulate STRs related to health and safety.
The Paradise Valley Town Council changed the code fully in compliance with state law. The purposes of the code changes were to:
If you live near a problematic STR, it is important for you to know the Town code and your rights.
Emergency Complaints — Call 911.
If there is an emergency or criminal activity, you should immediately call 911.
Tell the 911 operator the nature of the emergency. You have a right to be safe and should always feel free to call 911 if you or your family are threatened or feel threatened.
Non-emergency complaints — 480-948-7410
Tip! Put the non-emergency number in your phone so that you have it handy!
You can report any violation of town code related to STRs to the non-emergency number above. You should fully understand the new town code so that you can file an informed complaint.
Here is a seven-step guide to understand the new code changes for the purpose of non-emergency complaints.
The operator will be notified and action will be taken to rectify the situation.
Also, on the town website you have a right to obtain the owner’s name and contact information, the physical address and land line (required) phone number, and the local contact and emergency contact name and address. here is a per day fine for operating an unlicensed STR.
Fifty-six decibels are equivalent to a coffee percolator or normal conversation.
Between 10 p.m. and 7 a.m., permissible noise levels are reduced to 45 decibels. Forty-five decibels are equivalent to the hum from a refrigerator.
You should report any noise violations to the town. A police officer will be dispatched to verify the violation take enforcement action. If two or more neighbors report a noise violation, a citation will likely be issued. In this instance, the neighbors reporting the noise must be willing to testify in a court proceeding.
Report any of these code violations. You should know that STRs must have a responsible party who responds within one hour when requested by police at the scene.
It is important to know that any and all violations are cumulative with escalating series of fines. The town also has fines associated with events deemed an “Unruly Gathering.” Multiple violations increase fines and are counted separately.
Aggravating factors increase fines to the next higher level and may require the property owner to reimburse the town for any costs related to the police department. Ultimately, bad owners or operators are subject to loss of license by the state.
The town encourages all code violations to be reported. Working together, we can eliminate bad operators.