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What clients are saying...
"Being a 1st time home buyer and knowing very little about the process can be a bit scary and overwhelming, but Sue was AMAZING through it all!! She educated us as we went along on our home buying journey. Sue was very accessible either through text, call, or e-mail she was there to answer our questions and calm our nerves. She spent countless hours and late nights showing us homes. When we would get discouraged, she would continue to remind us OUR home is out there somewhere. Our experience with Sue shows that she loves what she does and will do just about anything for her clients. We truly could not have done it without her! THANK YOU, SUE!"
"Smooth transaction. Tina was professional, knowledgeable and a pleasure to work with. "
"Every day is a journey, and the journey itself is home Thanks to our Sue, knowledge of the market, attention to detail, and personable nature, I felt confident that she had our best interests at heart every step of the way!" She is incredibly reliable, prompt and trustworthy. She worked with us in every point or detail we had, she went over and above helping us get into the best home for our situation." Thanks, Priyanka
"We did not have much idea about what to look at in a house when we house hunted. We did not have many ideas as to what we wanted,only that we wanted a ranch.Sue Heitz was very helpful in educating us. She takes one look at any thing and figure out how functional it can be. Observing her I learned a lot how to look at houses according to my needs. After some time frustration sets in when you need to find it soon but can’t find the one you really like. Sue Heitz was always there to assure us that it’s ok, you can always look at more houses. It’s a learning process which you need to go through before to invest. There is no one better than her to guide to thru this hard process."
My experience with Kim Schedler and her team was the best. Kim was always on top of everything. She was very thorough in explaining the mortage process. I didn't have to guess or wonder about anything, I knew just what to expect. Kim was very accessible, if I had questions, I was always able to get a hold of her. Or if I had to leave her a message she would always call me back. Kim provide me with excellent customer service. I found her to be very kind, patient, caring and always willing to go the extra mile. "
"Tina was amazing from the first conversation on the phone through the execution of selling our home at a premium price to finding us the house of our dreams. Her knowledge of the industry and her personable methods with all aspects of this very treacherous endeavor was truly appreciated. She was our rock throughout all the stressful moments. Her honesty and genuine concern for our best interests was a driving force to find a stunning home for our grandchildren and children to make loving memories. Without a doubt, she was the very best part of our home selling and buying process."
"Kristi Artiles is extremely competent realtor! It was a pleasure working with her, she is knowledgeable and responsive and I felt very comfortable with her in charge of my most expensive purchase. I have recommended her to many others as well!"
"Kristi always had my best interests at heart when buying a home. A couple of times Kristi actually talked me out of buying a house that would have been totally wrong for me. After looking at many houses, the right house finally came up. It needed some work but we both knew it was the right house for me. It's not just about buying a house, it's about buying a home. "
"We chose Kristine Artiles because she reflected our personal values in faith, family and straight-forward dealing. We did not have to easy home to sell, and we dealt with it head on as a team together. Kristine had a great personal taste as how to stage and decorate and appeal to the masses, and even pulled in an expert whom also gave advice on how to stage. She was hands on with the Photographer, making sure online presence was tip-top for screening. We may have disagreed on how to price the home, but her research was thorough and in the end right on. We had a few challenges in getting to the final closing with different offers over time; I am happy to report that when it was needed she fought for us to get the best price and a reasonable closing time frame. We appreciated her so much we let her help us find our replacement home and recommended Kristine to several friends. A Five Star Experience!"
Kim and Sue were AMAZING realtors to work with!
Kristi Artiles did a superb job helping us find our dream home and, her assistance through the negotiations of the contract with the sellers was invaluable. She was instrumental to the process and we truly appreciated her support; a wonderful agent for your company.
David and Penny Luther
"Sue and her team are simply outstanding! I have done several deals with Sue and her team and they are the "Gold Standard" for real estate marketing in the greater Milwaukee area. "
- Robert D. Codo
- Robert Codo, Deniro Immobiliare LLC
"We were first time home buyers that were of course picky on what we wanted from certain locations, type of home and being in a good school district for our son. Sue was helpful and guided us along this process, we really appreciated her honesty and thoughts on the homes we were looking at. She brought things into perspective for us on things we didn't know we should be looking for. Then after months of looking we found our gem, all thanks to Sue and her team! Not only is Sue great, but she also has her strong team of ladies that made this house buying process as painless as possible for us! We recommend Sue and her team to anyone looking to buy or sell, these are the ladies for you!"
- Amanda D
"Sue Heitz has helped us buy two very different homes in the past five years because we trust her experience and value her commitment to attaining our goals. Sue was always available and her positive enthusiasm while searching for the perfect house was incredibly appreciated. She worked with our schedule and drove across town multiple times so that we wouldn’t miss an opportunity. We highly recommend Sue’s services. Whether it is your first time buying a house, or if you’re a seasoned home buyer, she will exceed your expectations with her knowledge and dedication. We will continue to utilize Sue’s many services in the years to come. "
- Alec and Monica
"I worked with Sue and Kim and they were awesome. Sue said she would work with me for as long as it took to find a new home for me that was exactly what I wanted and that I shouldn't settle for anything less than something I was happy with. True to her word, Sue found a home for me that was not only exactly what I wanted but in my price range. I highly recommend Sue and Kim."
- Barb R
"Working with Sue Heitz and her team was a pleasure. I had complete confidence in Sue as soon as I met her. The pictures taken, listing and the way my home was presented to potential buyers was very appealing. The paperwork was handled very efficiently online as it came up, so closing was a breeze. I'm not on any social media so I can't post/share, but you are welcome to pass my recommendation on. "
- Kathy Tschantz
"We met with Tina to put our toes in the water. Tina came to see our house and gave us a a selling price we for our house. She said get this house ready by June (3 weeks) and she will sell. So we did just that. Tina priced the house perfectly. She was available at every step of the way. Her son graduated high school and we had showings. Father's Day happened and we had showings. Fourth of July happened and we signed a contract to sell!! Her team was awesome. Tina was available every step of the way and we couldn't ask for anything more. Tina knows this area so well, I believe that was a huge benefit to us. I would recommend Shorewest and Tina Catalonotte to anyone every day of the week!"
- Amy C.
"We love Sue, Tina and their team. They sold our house quickly and helped us find our dream home. They were patient and insightful and had our full confidence. They were always working with our best interests in mind. We highly recommend them!"
- Liz H.
"I worked with Tina last summer. She helped my brother and I sell our parents home after they passed suddenly. She was so kind and compassionate walking us through the process and filling out all the paperwork. Very professional. The pictures she posted of the house (inside and out) were great. She was very honest about what the house was worth and it sold in 2 days. I would highly recommend Tina and the rest of the team. "
- Tracy T
- Deborah M. Colla
"Excellent Helpful and knowledgeable "
- Ellen and Ron Vermillion
"Kim and Sue are a great team! They came to my house sit down with me and explained everything I need to know about the home selling process in great detail. They marketed my house so well that it sold within two weeks. They were always available when I had questions. They made the home selling process nice and smooth and I appreciate their hard work very much."
- Tressler Davis
"Wonderful job from start to finish. Thoughtful, thorough with great attention to detail. Can't imagine a better experience. "
Our experience working with Sue Heitz and Kim Peck Schedler was amazing. We recently purchased our second home, and since it had been years since we purchased the first, we felt like first time home buyers again. However, Sue and Kim made everything run smoothly. Because we were looking for our second home we had a lot on our wish list. We spent months searching and they were always able to schedules showings immediately. Once we found that ‘perfect’ home they did everything in their power to make it happen for us. Their professionalism showed through during the negotiation process. They were able to get us the home of our dreams at a price we could comfortably afford. As we head to closing next week I have to say, they have made what can be a very stressful process seem like a walk in the park.
Barb and Mike Seefeldt
I cannot thank you both (Sue and Kim) enough for your help on getting this done! I am very excited to be a homeowner! I will definitely reference you both to any people I run into down the road that are looking to buy a house in the area!
We just wanted to sincerely thank Tina from the bottom of our hearts for her patience and dedication to helping us find the perfect home! From the first day we met her at open house in Waukesha last year, we knew we liked her and that she really knew the real estate market! She was always honest and upfront with us about everything. We also truly appreciated the working relationship she has with her business partner Kristi. It was so refreshing to know that when Tina was not available for showings or to answer our questions, that she could rely on Kristi to help us in the blink of an eye. It really makes the services they provide top notch, unique, and memorable. When the time came for us to finally make an offer on the property we fell in love with, Tina took it into overdrive! She provided us with the offer paperwork lightning fast, answered all of our nervous questions, and reassured us throughout the whole stressful process. We honestly could not have picked a better agent! She will definitely be getting our recommendation!"
Becky G & Chris M
Kristi Artiles and Tina Catalanotte are the Realtors who worked with me to close three real estate transactions over the short span of about 6 months. They helped me locate and purchase two houses and sell a third. I had very specific requirements for the houses I wished to buy and certain conditions, as most sellers do, for the property I needed to sell. They showed me many different houses and were patient with me as I made my decisions on which houses to make offers on. Kristi and Tina also did a fantastic job helping negotiate the sale of my house making sure I received the highest possible sales price in the market. Their professionalism and determination to help meet my goals was evident from the first day we sat down to talk through my final signature at closing. Their knowledge of the lake country area, its neighborhoods, the schools, and the overall SE Wisconsin real estate market is extensive. Working with Kristi and Tina truly was a pleasure and I would recommend them to anyone needing to buy or sell a house.
I would absolutely recommend Kristi and Tina! Their personalized attention to our needs and patience with the process of finding our "perfect home" was wonderful! They quickly sold our home as well to help the process move along quickly and smoothly.
Our last home sale was completed by discount brokers on both the buying and selling end. To say the process was "bumpy" would be an understatement. We were given poor advice in countering offers placed on our home which prolonged the process and almost caused us to lose the home we ultimately purchased. In addition, the service provided in buying our home was so poor, we ended up communicating with the seller directly. We had NONE of those issues with Kristi and Tina!
I would absolutely recommend Kristi and Tina because they did a fabulous job from the beginning of the multiple sales we did together to the end. They were very detailed and sensitive to our needs. They always answered our questions thoroughly and thoughtfully.
Working with them this time versus other realtors we had previously used in the past was very different in a great way. They walked us through the whole process and were right next to us every step of the way. All of the information they provided us with was extremely helpful and we felt like we were always top priority. They customized their schedules to fit ours and really earned our trust. This is truly a first class operation and I have recommended them to everyone that I know!
We would like to thank Krisiti Artiles, her partner Tina Catalanotte , and the rest of the team at Shorewest for helping us find and buy a new home. Our situation was a little more difficult from a buyer perspective. Both our target area, and price range were fairly narrow. Additionally, our home criteria was somewhat picky. Kristi must of shown us two dozen houses a year before, then Kristi and Tina showed us another 25+ homes when were were finally ready to make a move. They worked very hard, and were very knowledgeable about the houses and neighborhoods and we able to present us with several options that met our range of needs. We had some hiccups in closing, that Kristi was able to both advise us on the correct route to go, and also deal with all the extra paperwork and "gotcha's" in a timely manner to help us get the house we wanted, at a price that was fair. Both are very professional and polite, and take the extra time to care; which made all the difference in this experience. We consider them friends, not just service providers. We have, and will continue to recommend them to our friends and colleagues for years to come.
Joseph and Michele
Kristi rocks it. I could not have asked for a better agent and friend. She is responsive, honest, kind and attentive. She helped me find me the most perfect new home. God Bless you.