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I have sixteen years of multi-faceted business experience in finance, insurance and real estate that I am able to effectively utilize everyday. My background includes planning and coordinating daily business operations, leading personnel, implementing marketing programs, processing documentation, and providing sales support. My goal is to provide the very best to each and every client. I have gained expertise in client relations management and customer service within a variety of highly competitive environments. In addition, I successfully complete projects to insure client satisfaction, operational efficiency and quality assurance. Key strengths that led to my success included the ability to communicate well with others. I am confident that my experience and skills will enable me to build on the standard of excellence you expect.